Weve Encountered a Problem Please Try Again in a Few Minutes Attlasian

When trying to start an Part app, y'all might get this error. Here are some things you can try to gear up the problem. We've listed the most common solutions first, then try them in order.

"Something went wrong" error when open Office app

Restart your device

Wait a few minutes, restart your device, sign back in, and restart your app.

Repair Part from the Control Panel

How you get to the repair tool depends on your operating organization. Choose your operating system from the drop-down listing below.

  1. Right-click the Start button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Apps and Features on the pop-up menu.

    Screenshot of start menu showing Apps and Features
  2. Select the Microsoft Office product you want to repair, and select Modify.

    Notation:This will repair the unabridged Role suite even if it's but one awarding you desire to repair such equally Give-and-take or Excel. If yous have a standalone app installed, then search for that application by proper noun.

  3. Depending if your re-create of Part is Click-to-run or MSI-based install, y'all'll see the following options to continue with the repair. Follow the steps for your installation type.

    Click-to-run

    In the window How would yous like to repair your Office Programs, select Online Repair > Repair to brand sure everything gets stock-still. (The faster Quick Repair option is also bachelor, but it only detects and so replaces corrupted files.)

    MSI-based

    In Change your installation, select Repair and then click Go along.

  4. Follow the instructions on the screen to complete the repair.

  1. Right-click the Commencement button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Control Panel from the popular-upwards bill of fare.

    Options and commands list see after pressing Windows logo key + X
  2. From Category view, under Programs, select Uninstall a programme.

  3. Right-click the Microsoft Function product you desire to repair, and from the drop-downwards, select Alter.

    Note:If you lot take a suite such equally Microsoft 365 Family, Office Habitation & Student 2016, or Office Habitation and Student 2013, search for the suite proper name, even if it'due south simply a detail application you want to repair such as Discussion or Excel. If you have a standalone application such as Word or Excel, search for the awarding name.

  4. Depending if your re-create of Function is Click-to-run or an MSI-based install, do the following for your Office installation type:

    Click-to-Run installation type:

    In How would you like to repair your Office Programs, select Online Repair to make certain everything gets fixed, and then select Repair. (The faster Quick Repair option is too bachelor, but it only detects and so replaces corrupted files.)

    MSI-based installation type:

    In Alter your installation, select Repair and so click Continue.

  5. Follow the remaining instructions on the screen to consummate the repair.

  1. Click the Outset button Windows 7 Start button > Command Panel.

  2. From Category view, under Programs, select Uninstall a programme.

  3. Click the Role product you want to repair, and and so click Alter.

    Note:If you have a suite such equally Microsoft 365 Family unit, Part Abode & Student 2016, or Office Home and Pupil 2013, search for the suite name, even if it's but a particular application y'all want to repair such as Word or Excel. If y'all have a standalone application such as Discussion or Excel, search for the application name.

  4. Depending if your copy of Office is Click-to-run or an MSI-based install, do the following for your Office installation blazon:

    Click-to-Run installation type:

    In How would you like to repair your Office Programs, select Online Repair to make sure everything gets fixed, and and then select Repair. (The faster Quick Repair pick is too available, just information technology only detects and then replaces corrupted files.)

    MSI-based installation type:

    In Modify your installation, select Repair and then click Continue.

  5. Follow the remaining instructions on the screen to complete the repair.

Uninstall and reinstall Office

Uninstall Office using like shooting fish in a barrel prepare

  1. Select the button beneath to download and install the Office uninstall support tool.

    Download

  2. Follow the steps below to download the uninstall back up tool according to your browser.

    Tip:The tool may have a few minutes to download and install. After completing the installation, the Uninstall Office products window volition open.

    Edge or Chrome

    • In the lower-lower left corner correct-click SetupProd_OffScrub.exe > Open up.

      Where to find and open the Support Assitant download file in a Chrome web browser

    Border (older) or Internet Explorer

    • At the lesser of the browser window, select Run to launch the SetupProd_OffScrub.exe.

      Where to find and open the Support Assitant download file in the Edge or Internet Explorer web browser

    Firefox

    • In the pop-upwardly window, select Save Fileand and so from the upper-right browser window, select the downloads arrow > SetupProd_OffScrub.exe.

      Where to find and open the Support Assitant download file in a Chrome web browser
  3. Select the version y'all want to uninstall, then select Adjacent.

  4. Follow through the remaining screens and when prompted, restart your computer.

    After y'all restart your computer, the uninstall tool automatically re-opens to complete the final footstep of the uninstall procedure. Follow the remaining prompts.

  5. Select the steps for the version of Function yous desire to install or reinstall. Close the uninstall tool.

    Microsoft 365 | Office 2021 | Office 2019 | Office 2016 | Part 2013 | Office 2010 | Office 2007

Having trouble installing Office? Use the offline installer

If you lot're still having trouble installing Role using the steps in the install articles shown to a higher place, try using the offline installer.

The Office offline installer may help bypass potential proxy, firewall, antivirus, or Internet connexion problems that might occur during an Office installation.

For steps to install an offline version of Office, see Use the Role offline installer and select the correct tab for your version of Office.

Demand more help?

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Source: https://support.microsoft.com/en-us/office/-something-went-wrong-error-when-you-try-to-start-an-office-app-4b4471dd-cf86-4a37-910d-35a01a6c7d17

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