Rules for Pucki.g Up Family at Sky Harbor When You Are a Lyft Driver

To ensure a smooth airport feel for you lot and your passengers, brand sure to familiarize yourself with the rules below. Tap each link to jump to detailed instructions on each section:

The following information applies to all airports:

Airport officials volition effect authoritative citations to drivers who practise not follow the rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.

  • Keep your Lyft emblem displayed in your lower right hand (passenger side) of your front windshield at all times while giving Lyft rides.

  • If you are giving a non-Lyft ride at the drome, make sure to remove your emblem before entering airport holding.

  • If you lot've but been approved to drive, you should receive your Lyft keepsake shortly. If yous didn't go one or need a new one, place an order in your Dashboard. While waiting for information technology to arrive, you may print a temporary emblem.

Image of the Lyft emblem.

  • Do not stop or pull over in crosswalks.

  • Practise non park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.

  • Always follow instructions given past airport personnel.

Permitted Airports

Drivers on the Lyft platform are responsible for knowing and post-obit all drome regulations in order to avoid receiving authoritative citations from the airport. Lyft is bachelor at the following airports in Arizona:

Phoenix Sky Harbor International Airport (PHX)

Watch a detailed breakdown of PHX'due south rules in this video.

This image is a map of the PHX airport. It includes staging lot, pickup, and drop-off areas.

  • Wait in one of the designated waiting areas pictured above. Only drivers inside the designated waiting areas are added to the queue.

  • The queue is get-go in-first out.The driver who has been waiting within the staging surface area in driver mode the longest gets the adjacent request. Your concrete location within the staging expanse does not affect your spot in the queue, only if y'all exit the staging area or log out of driver way, you will lose your spot.

  • If the staging area is full, you must leave the drome. You may non await for requests anywhere else on airport holding or use any other parking lots while in driver manner.

  • Do not litter in any of the staging areas.

  • Passenger cancellations don't bear upon your place in line. If your passenger cancels on you, head back to the staging surface area. Equally long every bit you're dorsum within fifteen minutes, yous'll be placed at the forepart of the queue.

  • Driver cancellations and missed requests do touch on your identify in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.

  • Y'all tin can view your place in line in the app. Learn how to view your position in the queue here.

  • Pick up passengers from i of the Lyft pickup areas in the map above. Look for the Lyft pickup signs.

    • The Lyft app moves the rider's pin to an approved pickup area. If yous're having trouble finding each other, make certain yous have both gone to the pivot's location and are on the correct level of the aerodrome.

  • Do not selection upwards passengers at the curbside last entrance.

  • Practise not wait or circle dorsum at the airport if the rider is delayed when picking upwardly. Head to the Staging Lot and wait there.

  • Brusk ride crash-land: If yous receive a request for a curt ride from the drome after waiting in the queue, y'all may qualify for a higher queue position afterward you drop off your passenger. You lot'll receive an SMS after dropping off to let you lot know you accept the option to return to the staging area for a preferred spot in the queue. Please notation, if you give a ride earlier returning to the staging area, you may still qualify for a preferred spot in line.

  • Final 3: Drop-off passengers at the inner curbs.

  • Terminal 4: Drop-off passengers on level 2.

  • All other locations: Drop off passengers at their location of choice.

  • Practise not wait at the airdrome terminal after drop-off. Continue to one of the Staging Lots instead.

  • As soon as you've dropped off your passenger, press 'Tap to driblet off' in your app and exit airport holding.

Phoenix-Mesa Gateway Airport (AZA)

This image is a map of the AZA airport. It includes staging lot, pickup, and drop-off areas.

  • Look in the designated staging area pictured to a higher place. Just drivers within the designated staging area, located on South. Sossaman Rd almost the intersection with E. Ray Rd, are added to the queue.

  • The queue is commencement in-first out.The driver who has been waiting within the staging area in driver mode the longest gets the side by side request. Your concrete location within the staging area does not bear on your spot in the queue, merely if you exit the staging area or log out of driver way, you will lose your spot.

  • If the staging area is full, yous must leave the airport. You may non wait for requests anywhere else on airport property or employ whatever other parking lots while in driver way.

  • Passenger cancellations don't bear on your place in line. If your passenger cancels on you, head back to the staging area. Every bit long equally you're back inside xv minutes, you'll be placed at the front of the queue.

  • Driver cancellations and missed requests do affect your identify in line. If you are the ane to abolish a asking, or if you miss a request, you're placed at the back of the queue.

  • You lot can view your identify in line in the app. Learn how to view your position in the queue here.

  • Pick up passengers from the designated TNC curb outside of the rental automobile center.

    • The Lyft app moves the passenger's pin to an canonical pickup area. If you're having problem finding each other, make sure you lot have both gone to the pivot'southward location and are on the correct level of the airport.

  • Do non wait or circle dorsum at the airport if the passenger is delayed when picking up.

  • Curt ride crash-land: If you receive a asking for a brusk ride from the airport later waiting in the queue, y'all may qualify for a higher queue position after y'all drop off your passenger. You'll receive an SMS after dropping off to let y'all know yous take the option to return to the staging area for a preferred spot in the queue. Please annotation, if y'all requite a ride before returning to the staging area, you may still authorize for a preferred spot in line.

  • Drib off passengers curbside at the terminal entrance.

  • Practice not wait at the airport terminal subsequently drib-off. If yous'd similar to wait for additional requests, proceed to the staging area.

Tucson International Airport (TUS)

This image is a map of the TUS airport. It includes staging lot, pickup, and drop-off areas.

  • Wait in the designated staging area pictured above. Merely drivers inside the designated staging area are added to the queue.

  • The queue is first in-first out.The commuter who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does non bear on your spot in the queue, simply if you go out the staging expanse or log out of driver mode, you will lose your spot.

  • If the staging area is full, you lot must go out the airdrome. You may non wait for requests anywhere else on airport property or utilise any other parking lots while in driver manner.

  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, caput back to the staging area. As long as yous're back within 15 minutes, you'll be placed at the front of the queue.

  • Commuter cancellations and missed requests do bear on your identify in line. If you are the one to cancel a asking, or if you miss a asking, you're placed at the back of the queue.

  • You tin can view your place in line in the app. Learn how to view your position in the queue here.

  • Pick upward passengers from the 2d curb in front of the terminal building equally pictured above.

    • The Lyft app moves the passenger'south pivot to an approved pickup area. If y'all're having problem finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.

  • Do not pick up passengers at the curbside concluding entrance.

  • Do not wait or circle back at the airdrome if the passenger is delayed when picking up. Head to the staging area and wait there.

  • Pre-dispatch: While waiting for requests, you may receive an SMS and an in-app note directing yous to caput toward the terminal. While en route, you should receive a ride request. If you lot exercise not, caput back to the staging expanse. Equally long as you're back within 15 minutes, you'll be placed at the front of the queue. More data on pre-dispatch tin be institute here.

  • Curt ride bump: If you receive a request for a brusk ride from the airport after waiting in the queue, yous may qualify for a higher queue position later you lot drop off your rider. You'll receive an SMS after dropping off to let you know y'all have the pick to render to the staging area for a preferred spot in the queue. Please note, if you lot give a ride earlier returning to the staging surface area, you may still qualify for a preferred spot in line.

  • Drib off passengers at Departures, at your rider's carrier of choice.

  • Do not expect at the airport terminal or after drib-off. Proceed to the staging area if you'd like to wait for additional requests.

When assisting passengers seeking ADA accommodation, drivers should contact a TAA Public Service Officeholder on duty curbside for management.

All Other Permitted Airports

The rules beneath for pickups and drib-offs use to the post-obit airports:

  • Flagstaff Pulliam Aerodrome | FLG

  • Grand Coulee National Park Airport | GCN

  • Lake Havasu City Airdrome | HII

  • Folio Municipal Drome | PGA

  • Yuma International Airport | YUM

  • Option up passengers from Arrivals, at your passenger's carrier of pick.

  • Do not wait or circumvolve back at the airport if the passenger is delayed when picking upwardly.

  • Drop off passengers curbside at the terminal entrance, at your passenger's carrier of choice.

  • Do not look at the airport terminal subsequently driblet-off.

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Source: https://help.lyft.com/hc/e/articles/115013077848-Arizona-airport-information-for-drivers

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